Player Protection

Responsible Gaming
at wk7

Gaming at wk7 should always be fun — never stressful, never harmful. We've built real tools and clear guidelines to help every Filipino player stay in control, play within their means, and enjoy the experience the way it was meant to be enjoyed.

21+ Strictly for adults aged 21 and above
Player protection tools available 24/7
21+
Minimum age to play on wk7 — no exceptions
24/7
Support available for responsible gaming concerns
5+
Player protection tools built into every wk7 account
₱0
Cost to activate any responsible gaming tool on wk7

Gaming Should Always
Feel Like Fun

At wk7, we believe that online gaming is one of the best forms of entertainment available to Filipino players today — from the thrill of spinning slots to the strategy of card games. But we also know that for a small number of players, gaming can stop being fun and start becoming a problem.

That's why responsible gaming isn't just a checkbox for us. It's built into the wk7 platform from the ground up. Every account comes with access to deposit limits, session reminders, cooling-off periods, and self-exclusion tools — all free, all available instantly, and all designed to keep you in the driver's seat.

Whether you're playing from Manila, Cebu, Davao, or anywhere else in the Philippines, wk7's responsible gaming framework is here to make sure your experience stays positive. We take our duty of care seriously — and we're proud of it.

Remember: Gaming at wk7 is entertainment, not a way to earn income or solve financial problems. Always play with money you can afford to lose, and never chase losses.

21+

Strict Age Verification

Under Philippine law, casino-style gaming is restricted to adults aged 21 years and above. wk7 enforces this strictly. Every new account goes through age and identity verification before any real-money gaming is permitted. If we suspect a player is underage, the account is suspended immediately pending review.

Parents and guardians: please use parental control software to prevent minors from accessing online gaming platforms. If you believe a minor has registered on wk7, contact our support team right away at [email protected].

Your Protection Tools on wk7

Every wk7 account comes with a full suite of responsible gaming tools. They're free, easy to activate, and designed to give you real control over your gaming habits — not just the appearance of it.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your wk7 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling period to prevent impulsive decisions.

Session Time Limits

Choose how long you want each gaming session to last. When your time is up, wk7 will display a clear notification and log you out automatically if you choose. It's a simple but powerful way to stay aware of how long you've been playing — especially useful during late-night sessions.

Loss Limits

Define the maximum amount you're comfortable losing in a given period. Once your loss limit is hit, wk7 will prevent further wagering until the limit period resets. This tool is especially helpful for players who want a hard financial boundary without fully pausing their account.

Cooling-Off Period

Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your wk7 account is temporarily suspended — you won't be able to log in, deposit, or place bets. The break activates immediately and cannot be reversed early.

Self-Exclusion

If you feel your gaming has become a serious concern, self-exclusion lets you close your wk7 account for a minimum of 6 months or permanently. During self-exclusion, your account is fully deactivated and you will be removed from all marketing communications. This is our most powerful protection tool.

Reality Check Reminders

Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. These reality checks appear at intervals you choose — every 30, 60, or 90 minutes — so you always have a clear picture of your activity.

How to activate these tools: Log in to your wk7 account, go to Account Settings, and select the Responsible Gaming section. All tools are available there at no cost. If you need help setting them up, our support team is available 24/7 via live chat.

Warning Signs of Problem Gaming

Problem gambling can affect anyone — regardless of age, income, or background. The earlier it's recognized, the easier it is to address. Here are some common warning signs to watch out for in yourself or someone you care about:

  • Spending more money on gaming than you originally planned or can afford
  • Chasing losses — continuing to play in an attempt to win back money you've lost
  • Lying to family or friends about how much time or money you spend on gaming
  • Neglecting work, school, or family responsibilities because of gaming
  • Feeling restless, irritable, or anxious when you're not able to play
  • Borrowing money — from friends, family, or through loans — to fund gaming
  • Using gaming as a way to escape stress, depression, or personal problems
  • Repeatedly trying to cut back on gaming but finding it difficult to do so

If you recognize two or more of these signs in yourself, we strongly encourage you to use wk7's self-exclusion tool and reach out to a professional support service. There is no shame in asking for help — it's the smart move.

Quick Self-Check

Answer these questions honestly. If you find yourself saying "yes" to several of them, it may be time to take a step back and use one of wk7's responsible gaming tools.

01 Have you ever played longer than you intended to?
02 Have you ever increased your bets to try to recover losses?
03 Has gaming ever caused conflict with your family or partner?
04 Have you ever missed work or school because of gaming?
05 Have you ever felt guilty or ashamed about your gaming habits?
06 Have you ever borrowed money or sold something to fund gaming?
07 Do you think about gaming even when you're doing other things?
If you answered yes to 2 or more questions, consider activating a cooling-off period or self-exclusion on your wk7 account. You can also reach out to our support team for a confidential conversation.

How to Self-Exclude on wk7

Activating self-exclusion on wk7 takes less than two minutes. Here's exactly how to do it. Once activated, the exclusion cannot be reversed before the chosen period ends — this is intentional, to protect you.

Self-exclusion on wk7 is permanent for the chosen duration. Our team cannot override or lift it early, even if requested. This is a feature, not a limitation.

1
Log In to Your wk7 Account

Visit wk7.app and sign in using your registered email and password. Make sure you're on a secure, private connection before proceeding.

2
Go to Account Settings

Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

In the Account Settings menu, find and click on the "Responsible Gaming" tab. This is where all your player protection tools are located.

4
Choose Self-Exclusion & Duration

Select "Self-Exclusion" and choose your preferred duration: 6 months, 1 year, 3 years, or permanent. Read the confirmation notice carefully before proceeding.

5
Confirm Your Decision

Enter your account password to confirm. Your account will be deactivated immediately. You'll receive a confirmation email at your registered address. All marketing communications will stop within 24 hours.

6
Seek Additional Support if Needed

Self-exclusion is a great first step, but professional support can make a real difference. See the resources section below for organizations that can help Filipino players dealing with problem gambling.

Responsible Gaming FAQs

Yes — all responsible gaming tools on wk7, including deposit limits, are self-service. Log in to your account, go to Account Settings, and select the Responsible Gaming tab. You can set daily, weekly, or monthly deposit limits in just a few clicks. Lowering a limit takes effect immediately; increasing a limit has a mandatory 24-hour delay to prevent impulsive changes.

Any real-money balance remaining in your wk7 account at the time of self-exclusion will be held securely. You can request a withdrawal of your remaining balance by contacting our support team at [email protected]. Bonus balances and free spins that have not yet been converted to real money will be forfeited upon self-exclusion, in accordance with our Terms & Conditions.

No. Self-exclusion on wk7 is a firm commitment. Once activated, your account cannot be reopened before the chosen exclusion period has fully elapsed — not even by contacting customer support. This is a deliberate design choice to protect players from impulsive decisions during vulnerable moments. After the exclusion period ends, you may contact support to request account reactivation, which will include a mandatory review process.

Absolutely. wk7 enforces the 21+ age requirement in compliance with Philippine law. During registration, all players must provide their date of birth and agree to our Terms & Conditions. Before any real-money gaming is permitted, players must complete KYC (Know Your Customer) verification, which includes submitting a valid government-issued ID. Any account found to belong to a person under 21 will be immediately suspended and any winnings forfeited.

If you're concerned that a family member or friend may have a gambling problem and is using wk7, please contact our support team at [email protected] with as much detail as you can provide. We take all such reports seriously and will investigate confidentially. We can also provide guidance on how to approach the conversation with your loved one and point you toward professional support resources available in the Philippines.

wk7 operates in alignment with responsible gaming standards applicable to online gaming platforms serving Filipino players, including principles consistent with PAGCOR's responsible gaming framework. PAGCOR (Philippine Amusement and Gaming Corporation) is the primary gaming regulatory body in the Philippines and publishes responsible gaming resources for players. We encourage all wk7 players to familiarize themselves with PAGCOR's player protection guidelines as an additional resource.

Play Smart. Play Safe. Play wk7.

wk7 is built for Filipino players who want great entertainment with real peace of mind. Our responsible gaming tools are always on, always free, and always ready when you need them. For adults aged 21 and above only.

21+ Must be 21 years or older to participate.
Responsible gaming tools available in your account settings